Management transformation at the Ukraine tourist enterprises

Abstract

At present, tourist enterprises are in the stage of active transformation of management systems. The triggers, which forced us to address these processes, consider the loss of labor potential and its rapid spread of the nonclassical economic crisis, characterized by the delayed consequences of the delayed economic processes due to quarantine restrictions and the specific reaction of global tourist markets. Owners of tourist enterprises have begun a digital transformation of management systems. Therefore, the research is oriented on studying the content of the transformation of the management of Ukraine tourist enterprises, which is conditioned by the introduction of information technologies. According to the results of the research, attention is drawn to the fact that the transformations in management can be determined by the basic characteristics, and in some cases organizational and procedural changes that contribute to the preservation of life in the new environment, due to the digital processes of planning, organization of interaction, motivation, coordination, control, accounting. The basic signs of transformation are characteristic of all management systems of Ukraine's tourist enterprises which are transformed. Among such signs of digitization of management resources, processes, and management procedures; is the formation of cloud platforms for internal interaction. The accompanying features of the transformed management system of Ukraine tourist enterprises are changes in the organizational side of the management process, which is peculiar only to those subjects who need staff (in particular, digitization of interaction between management units of the management system, digitization of interaction between managers and managers of the management system, digitization of organizational structure of the management process of tourist enterprise, digitization of the description and coordination of the responsibility structure for the execution of the work packages). As accompanying features of the transformed management system of Ukraine, tourist enterprises should be distinguished changes in the procedural side of the management of tourist product production (in particular, digitization of the functions on correction of employee's actions, on solving of subdivisions interaction problems; digitization of management tasks; digitization of resource interaction and the process of internal control).