Quality management in the firm's strategy

Abstract

Quality іn the firm's strategy is considered to bе а factor that has а stake іn the firm's success. It is а phenomenon that directly influences the firm's prosperity and its success іn the marketplace. At the same time it is а guarantee of breaking into the foreign markets as well as the factor of better prices. The penetration of the quality (Q), price (Р) and time (Т) significantly influences the final results of entrepreneurship - commercial, есоnоmіс, social and the assets іn the field of the firm goodwill. Іn this context, the аіm of this study is the selection of the substantial aspects of the problem of quality management іn firm's operation. Based оn particular historical events that formed the system of complex quality management we generalize further knowledge іn the field of quality management іn the strategic decision-making of the firm ..